Highly recommend Prime Residential.  I have had my investment property with Melissa (founder & director) for over five years. The peace of mind that Prime offer in regard to all aspects of property management is unbeatable. Prime take the time-consuming logistics away from being a landlord/investor – which means they go above and beyond looking after your asset(s). Any query I have is answered promptly and professionally. Prime look after all the financial aspects of the property. From paying landlord insurance to making sure rates etc are paid on time and it is all communicated timely and clearly. Prime liaise with the tenant, maintenance or any agency involved to make sure everything is taken care of. It’s hard to put a price on a service that goes above expectations – however, Prime offer an assurance that everything is in order and dealt with efficiently. Their service is tailored to individual properties/landlords & they have a genuine care for clients. If you are seeking any property related advice or service Prime are an easy selection. I’d like to thank Melissa for her professionalism and dedication to ensuring the clients she deals with are beyond satisfied with her services. Nothing is ever too much of an ask and the reliability and consultation from Prime allows me to focus on other areas of my life as I know my investment is in good hands.

I’m super impressed with the high standard service I’ve received since signing up with Prime Residential Property Management. Property inspections are held on time without reminder, with detailed reports provided to me to clearly view and inspect online. I genuinely feel my investment property is in safe hands with Melissa and I would highly recommend other Property Investors to sign up to her!

Rebecca Spiteri

Prime Residential and Melissa are best agency we’ve ever dealt with. 48hrs on the market and our property is leased. Great result, fantastic service!

Melissa Hickson was recommended to me by a real-estate property manager in another state, with no vested interest other than providing mentoring and offering support when requested. However, my dealings with Melissa did not give the impression that she required external support. I found Melissa to be warm, friendly, professional and driven to achieve the best result. A case in point, Melissa found tenants for my property, who checked out, but she had concerns. Melissa advised that she believed better tenants could be found. She was right; Melissa found a professional couple, willing to sign to a higher rental amount and in addition signed a two-year lease, which Melissa knew would be to my advantage, and to the advantage of all parties. Melissa kept me well informed prior and post execution of the tenancy agreement. I have been very happy with Melissa’s responsive service.

As an investor I wanted my experience to be stress-free and streamlined and that is exactly what I received when Melissa was looking after my property. I never had to chase/follow up on information or worry about nexts steps. Her service went above and beyond and I highly recommend Prime Residential.

When I saw the level of detail and professionalism in Melissa’s property inspection report, I had to get her on board with my investment property. Making the switch to Prime Residential Property Management was the best move I ever made. Highly recommend!!!

Melissa from Prime Residential is the girl you need to manage your investment property, her attention to details, tenancy selection, communication and work ethic is second to none. I can not recommend Melissa and the team at Prime more highly. Keep up the good work!!!

As a fellow person in real estate I can honestly say that I would trust Melissa and Prime Residential Property Management with my property and that of my clients. Very professional and enthusiastic!

Very recommended excellent customer service

Melissa is always professional punctual and friendly. Thank you for providing a great service.