Melissa Hickson, Director of Prime Residential Property Management explains what tenants really want and shows the pain points that tenants face when dealing with property managers.
Hey there, guys, it’s Melissa here at Prime Residential. Today, I just wanna jump in here and do a quick video about what do tenants want. Well, what do tenants want? Tenants want reliability. Tenants want transparency. Tenants want exactly what you, as a landlord, want. They wanna make sure that their calls are returned, that their emails are returned, that their maintenance is being done, and that the property is cared for and that they have access to their property manager. If you, as the landlord, are struggling to get in contact with your property manager, imagine how your tenants feel. So this is a really great opportunity to review and have a think about what your tenants want. I mean, at the end of the day, if you don’t have a tenant in your property, you’re actually not making any money on your rental property. So just something to think about. Have a great day.